How does self-exclusion work?
Self-exclusion blocks deposits and tournament entry for the period you choose. It starts immediately, and ending it early takes 24 hours.
Applies to every Deku gameUpdated September 15, 2026
If you want to step away, self-exclusion puts real distance between you and play.
Set it up
- Tap the gear icon at the top right to open your profile.
- Tap Responsible Gaming.
- Choose how long: 1, 7, 30 or 90 days.
- Confirm.
It starts right away, and we send you a confirmation email.
While you are excluded
- You cannot deposit
- You cannot enter cash tournaments
- You can still sign in, check your balances and history, and withdraw your available funds
Picking a new period can only make an exclusion longer, never shorter.
Ending it early
You can ask to end an exclusion early. The request takes 24 hours to go through, so the decision is never made in the heat of the moment.
For a longer break, or to close your account for good, email support@deku.net or see How do I delete my account?
The full policy is in section 3.3 of our Responsible Gaming Policy.
Still need help?
Email us from the address on your Deku account and we will get back to you.