Identity verification
- How is my ID information protected?A specialist verification provider handles your ID and selfie. Face data is used only to match you to your ID and is kept for no more than three years.
- What do I need to verify my identity?A valid government-issued photo ID and your phone's camera for a quick selfie. Most checks finish in minutes.
- What if my identity verification fails?You can try again with clearer photos or a different valid ID. Until you pass, deposits, cash tournaments and withdrawals stay paused.
- Why do I need to verify my identity?Before your first withdrawal we confirm you are who you say you are and that you are old enough to play for cash. It keeps prizes going to the right people.
Still need help?
Email us from the address on your Deku account and we will get back to you.