What happens if a tournament doesn't fill?
If a tournament does not get enough players in time, it is cancelled and every entry fee is refunded in full, back to where it came from.
Applies to every Deku gameUpdated September 15, 2026
A Group tournament needs at least three players, and a 1v1 needs two. If a tournament does not reach that before its window closes, it is cancelled.
Your refund
- The full entry fee comes back automatically.
- Each part returns to where it came from: cash to your cash balance, bonus cash to your bonus cash, acorns to your acorns.
- Refunded deposit money goes back to being unplayed, so it still needs to be used on an entry before it can be withdrawn.
You will see the cancelled tournament and the refund in History and in your Transaction History.
See section 5.3 of our Terms of Service and section 6.6 for how refunds are split.
Still need help?
Email us from the address on your Deku account and we will get back to you.